Utility Billing

General Information

The Corporation supplies Electricity, Water and Sewer Services to the residents. Depending upon your property location, your utility bill could reflect any combination of water, sewer, garbage and electrical services. Utility bills are mailed out the first week of every month and are due the third last business day of every month (unless otherwise stated).

Utility Rates Information

Online Utility Account Inquiry

Information regarding your Utility Account can be accessed at Online Services.

E-Bill Service

After receiving your first paper bill by mail, you may opt to set up for the E-Bill Service.  To register to receive your utility invoice by E-Bill please click onto the Online Services (above) and Link & Register. You will require your Utility Account number as well as your Access Code number located on the middle right hand side of your Utility Bill.    After entering these account and access code number tick the "notify by email" as well as "attach a PDF copy". 

New Accounts/ Moving

Something in writing  is required for new account sign up or if you are moving out. You can sign in/out for utility services at Municipal Hall, 13211 Henry Avenue, or fax us at 250-494-1415, email utilities@summerland.ca or send the information by mail to Box 159, Summerland BC  V0H 1Z0. Please include your name, phone number, the address of the service, the date service is to commence/end, and mailing, contact information. You can also use this form to send the information.

Account Inquiries

Please call 250-404-4047 or email utilities@summerland.ca.

Paying Your Bill

You can pay your bill by pre-authorized debit, online banking, mail, in person, credit card, or after-hours drop box.

• Pre-Authorized Payments - Set up monthly automatic withdrawals by completing the Pre-Authorization Form. Changes or cancellations can be made by email utilities@summerland.ca or in person at Municipal Hall.

• Online or Telephone Banking - Add “District of Summerland – Utilities” as a payee through your online or telephone banking. If you need help setting this up, contact your financial institution.

• By Mail - Send cheque or money order to:
  District of Summerland
  PO Box 159
  Summerland, BC V0H 1Z0
  Please allow enough time for mail delivery before the due date.

• In Person - Pay at Municipal Hall, 13211 Henry Avenue, Summerland.
  Hours: Tuesday–Friday, 8:15 am to 5:00 pm.
  Accepted methods: cash, cheque, Interac and credit card (fees apply).

• By Credit Card - Pay online through OptionPay (service fees apply). Click here to PAY BY CREDIT CARD

• After-Hours Drop Box - Use the secure drop box at the front of Municipal Hall. Please only deposit cheques or money orders (no cash).